Bought a large bookcase at an auction the other side of the country to me and was recommended Jentel to pick it up and deliver to me. They sorted it all out so I didn't have to do anything. Clare kept me informed and delivery could not have been more perfectly timed to suit us.
The quality of packaging was second to none, and I was extremely grateful for safe delivery of some china plates. The cost was on the expensive side, but the packing explained this in part, and I live too far away to possibly pick up. The only other point is to expect at least two weeks from the item being collected to receiving it. Very glad to have my purchases so well cared for and delivered intact. Customer service was prompt and poilite.
Jentel packing picked up 4 auction lots for me from Cheffins auction house, packed them and had them delivered to me. The two large packages arrived safely and the contents (paintings) were not only in perfect order but were AMAZINGLY well packed. The care and attention to detail in packing the paintings was quite superb! I would definitely recommend Jentel and would use them again without hesitation!
I chose this company to collect, pack and deliver a very delicate and collectible ornament from Cheffins auctioneers. I was pleasantly surprised by their customer focus from keeping me informed of when the item had been collected and packed to when I would receive it. The parcel (large due to the packing) was delivered on time. Upon opening it was apparent the quality and care taken with my parcel. A very strong new box was used,filled with proper packing material and taped closed. I will use Jentel again without hesitation. I can and do recommend them as first class. Thank you Jentel. A+++++
Very sound / clear communications throughout collecting valued items from me in Cambridgeshire and delivering same to daughter in Mesquite, Nevada
Very pleased with the service. Items always arrive well packed. I have used this company many times and will use again.
This is my second time to use JenTel and I have say they are absolutely fantastic to deal with!!, from the friendly Admin and Sales department to the amazing bespoke packaging and shipping of the items. My first delivery was a 7 foot military pike and I am still amazed at the way it was carefully packaged!!.
Family run business that REALLY DO go the extra mile and think outside the box about what’s in the box. Highly Recommended
An exemplary service from start to finish. superior packaging,excellent communication and 5 star service. Truly fantastic.
We have now unpacked the tusk, and it is clear that a great deal of care - as we anticipated, given our discussions - was put into protecting it in transit. We hope you actually enjoyed experiencing the beauty of the carving, during your work, as we and our friends will now enjoy having it on show.
Mr C Mason
Just to let you know my package arrived today. It was very well-packaged and I think the overall service is brilliant.
Thank you very much for your help
Just wanted to give you a quick email regarding the painting I bought from Dreweattes.
The painting arrived today and I now understand the reason for the cost as I was not expecting it to be that big and that heavy. Many thanks for a great job done in packing it and looking after the frame, I really appreciate it and all your efforts.
Delighted with the picture and it arrived safely.
This arrived today thank you . May I say what a delight it is to receive items through JenTel.
You are always courteous on the phone and the packaging is always excellent .
Thank you from a very satisfied customer.
Many thanks for your excellent service. I am very pleased with the assistance and kind help your team gave me. I will have no hesitation in contacting you again in the future.
Thanks again for a fantastic packing service. All 58 fragile items bought from Stacey's auction arrived safe and sound due to your careful and expert wrapping. I buy online from auctions all over the country and use both Mailboxes and Pack and Send. Jentel is by far the quickest, cheapest and safest packing company I have ever used. Keep up the good work!
Parcels received in great shape - thank you very much for your care and attention!
Many thanks for your splendid job in packing a fragile Belleek centrepiece - the dispatch note suggests that Terry is the man. I wish you well with your expansion plans. Until the next time ......
We received our auction items as collected, packed and delivered by you from the UK to our home in Ireland. I have to say, your packing was superb and your contact, service and follow through, flawless. Such a great service! We would have no issue recommending you to family, friends and colleagues.
The parcel arrived yesterday, and I just wanted to let you know how pleased I am with all that you have done. The packing, delivery, etc were exemplary, and at a competitive cost. Thank you very much!
Thank you for splendid service and fast delivery. I received the package to my address in Norway today. My lamp which was very well wrapped arrived in good condition. I will recommend you to others I know.
Book received today, very professionally packed and in good order. Thanks for a fast and efficient service.
Just to let you and your team know, that the fragile wax-doll arrived on Friday
in perfect condition.
Thank you so much for the excellent packing: clean bubble-paper, soft "Schaumstoff-bedding"
and enough space to keep any tightness away.
For the first time I can tell everybody "I couldn't have done it any better".
As I am buying at almost all auction-houses you have on your list, I will get in touch
with you next time I need help!
Mid- day Christmas Eve and I just received Durrants lot 207 from you, what timing!
I really wanted this and it came today and is better than I thought from the catalogue description, I did not know it was framed under glass either.
So thanks for such perfect packing and excellent service.
Would use you again without hesitation.
Happy New Year
Just to say the fish have arrived, very well wrapped and undamaged.
Many thanks for your efficient service, and obviously we shall recommend your firm as excellent couriers.
The painting arrived safe and sound today thank you.
All i can say wow! The packing is the best i have seen.
friendly and quick service, great packing and quick shipping, always again.....last not least, human price !
It's been a pleasure working with Jentel Packing. They are highly professional and easy to deal with. I will surely work with them again.
Excellent service with perfect packing! Thank you
I used JenTel to organize collecting, packing and delivery of few old clocks with glass domes from UK auctions to Lithuania. Great service and super amazing packing. Every small details of the clock were well packed and every empty space was filled with special material. Very professional service, thank you.
Brilliant packing - and really excellent service- highly recommend- thank you
Brilliant service my painting was collected from an auction house very quickly and arrived extremely well packed and protected. There can’t be a better service anywhere than JenTel. Thank you.
You would not find any other trusted company which would deliver your items to Russia in immaculate condition like Jentel Packing. I'm on the list of clientele for 5 years already and still NO regrets. I've tried other packing&delivery companies but Jentel Packing is on top of my list. They offer special attitude which other company often omit. Give them a try!
Not wanting to give them big heads but sometimes there's no competition at all, JenTel are at the top of their game and leading the field. Decent prices, easy to work with and flexible to boot. Cheers guys. Have one on me.
I used this firm and the quality of the packing was quite frankly Amazing. It is the place to go for delicate items to be packed properly. No competition in their field. A+++
This is my second time to use JenTel and I have say they are absolutely fantastic to deal with!!, from the friendly Admin and Sales department to the amazing bespoke packaging and shipping of the items. My first delivery was a 7 foot military pike and I am still amazed at the way it was carefully packaged!!. They are by far the best Packaging / Shipping company I have ever used in all my years collecting!. This 5☆ service on both occasions came in much cheaper than the competition, I could not recommend them enough to package and ship your precious items!!. Many thanks from Ireland 😊.
Always a great service from JenTel. I would recommend no problem.
Fair price and delighted with the professional service I received. Incredibly well packed. Great communication.
I can't recommend JenTel more highly. I have received two packages containing fragile art from England to Australia, and both of them have been extremely well packed, arrived in perfect condition and at a very reasonable price. They are prompt and efficient and are very responsive to customer requests. I will continue to use their services. Thank you JenTel!
Have used them a few times now and can't praise them enough. The level of service given is over and above 5 stars every time! Very friendly team and always quick to respond to messages. They know exactly what they are doing and how to pack fragile items. They are meticulous and thorough with any requests given. Everyone I have spoken to is patient and accommodating and willing to go the extra mile to understand my needs and help with any issues. Really make me feel valued, well done guys!
I really like this company. I appreciate their fast delivery and good packaging. They answer for all emails quickly and offer various solutions to my questions. I am pleased with their service, thank you.
I am very satisfied with the service from JenTel Packing. I purchased a valuable antique silver item at an auction in the UK and they really helped very well to ship this item well packed to the Netherlands. Their price was much better than other shipping companies and their communication was also excellent. Thanks guys, well done!
I recently used JenTel for shipping an antique to a family member overseas. I can honestly say the experience was excellent. The staff were attentive, the package came quickly (even though the antiquity had to be collected, brought back to the premises and then packed) the packing quality was top notch and the price very reasonable.
Great group! Prompt packaging and shipping with wonderful communication. Best company I've dealt with so far!
Must recommend this packing company as one of the most, if not the best packing company that I have had the pleasure to deal with in my profession as an Antique Dealer always ready to help in any way possible. Thank you to all managers and staff.
I have been using JenTel regularly for 2 years. I trust them to collect and pack glass and porcelain ornaments.
The inimitable JenTel lead the field in the postage world in the SE. Decent prices, friendly and easy to work with and flexible as well.
Really helpful team they collect my goods from auctioneers around the country and repack to send to NZ. Great reasonable cost service. Thanks JenTel
Efficient, friendly & professional. Always a pleasure to deal with and highly recommended.
Top rate service best in the country reasonable priced and will pick and pack from multiple auction houses and not charge extortionate prices for doing so the best 12/10, Boningtons Auctioneers
Please thank the team for a beautifully packed lot of a variety of items The attention to detail was exemplary especially the very old oil painting which I am sure could tell many a story and despite it badly needing a new frame.
I wont hesitate to use jenTel in the future.
Just to say that the package arrived safely yesterday morning. I just wanted to say that the standard and quality of the packing was exceptional.
I am glad to find the hardwood base, thank you very much for your help, the packaging is very professional and trustworthy, thank you again, I wish you a happy life