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FAQs

FAQs

FAQS

Our location map on this page details the areas we collect from regularly. This is not to say we will not collect from other auction houses, and the best way to find out whether we can collect from further afield is to make contact with us.

Yes, we ship to all global locations, and have shipped to all continents on behalf of our customers. Many buyers at UK auctions are from Asia. We have specific expertise in shipping to destinations across Asia.

We work with many law firms and private clients from around the country to provide a specialist service to ship personal items and heirlooms globally. Learn more about our probate service.

All items are covered from the moment they are picked up from the auction house and whilst they are stored and located in our premises. The moment they leave our premises for distribution, our insurance cover ends. We strongly advise customers to take out ‘fully comprehensive insurance’ on all valued goods whilst in transit to the final destination. Our team can provide this cover with a reputable insurance provider. Find out more!

Dependent on travel restrictions at the time of enquiry, we are still able to pick up from auction houses within category 1 and 2 locations. If a collection is required in a category 3 location or higher, please get in touch with the auction house sale rooms. To learn more about any changes in circumstances and service due to Covid19, please visit this page.